The Company and the Role:
The Company is an ever-growing fresh food business providing bespoke contract catering services to the education and business sectors. They are a quality driven company that invests strongly in its people and regularly named as one of the Best Places to Work in Hospitality.
They believe in making food a pleasurable and appealing part of school life which adds value to the reputation and, above all, something that the pupils, staff and visitors will enjoy. They understand that their food service needs to reflect the high standards of education provided to the pupils and that it should become an integrated part of the whole school experience.
They are looking for a food focused Catering Operations Support Manager who has both strong focus and passion for amazing food. This role is full time, permanent and whilst the role covers Oxfordshire and The Midlands, the Company’s preference is for the successful candidate to live in Oxfordshire.
Overall the role is all about assisting the Operations Manager and Operations Director in the successful management of various units, as required. Providing direct support to sites and assuming operational responsibility for sites as necessary, maintaining company and client standards of HSE, food service and professionalism at all times.
Key Features of the Role:
Role covers Oxfordshire and The Midlands
Assisting Chef Managers with financial performance on site, ensuring unit budgets are met and Chef Managers have a full understanding of the site budget
Ensuring food quality and standards of service are to company and client standards
Ensuring all HSE & Food Safety meets company and client standards and UK legislation
Completing audits, compiling action plans and reports
Liaising with Clients as required
Completing appraisals, investigations, coaching and all HR procedures as directed by the Operations Manager, providing Company support as required
Responsible for identifying and providing craft training across the area, with assistance from the Food Development Team as appropriate
Ensuring teams strive for continuous improvement
Providing unit management / Chef cover as required
Build strong and productive relationships with Directors and Management of all levels throughout the business
Involvement with recruitment process interviews, inductions and team training as required
Knowledge and Skills Required:
Be an accomplished Contract Catering Operations Support Manager with experience of working across multi-sites / multi contracts
Able to understand how you can make a difference and know what good looks like
Hungry to take on responsibility, have a great ‘can do’ attitude
A genuine passion for outstanding food and impeccable standards.
A great leader, proven motivator, able to achieve production goals.
Able to demonstrate that you are a team player
Have the ability to build and maintain strong client relationships
Excellent knowledge all regulations relating to HSE and food safety making sure that the company and client standards meet UK legislations
Confident in approach, have self-awareness and the ability to approach and be approached both by clients and employees.
Understanding the financial aspect of the industry and be good on delivering budgets.
Please note that an enhanced DBS disclosure is required for this role and appropriate evidence necessary to support your application.
What’s on Offer?
A competitive salary dependent on your experience
Great working hours, Monday – Friday, 40 hours per week
25 days holiday + Bank holidays a year
Full time, permanent role
Strong focus on Work Life Balance
Applicants Please Note:
Do not apply for this vacancy unless you are an experienced Catering Operations Support Manager or an Area Support Chef with experience of working in the contract catering sector.
For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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