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Chief Operating Officer

Posted 8 days ago by Candidate Source
Location Cambridge Job Type Full Time - Permanent
Salary up to £120,000 and equity participation Sector Financial Services
Reference 1209CH1508
An independent, high growth, FCA authorised, cash deposit platform is seeking a Chief Operating Officer to join its team based at its HQ in Cambridge. You will be joining a highly dynamic and entrepreneurial team of industry professionals.

Whether individuals, charities, trusts or businesses, the company enhances cash savings. Over the past 3 years, the business has grown rapidly, supporting hundreds of wealth managers and independent financial advisers. The company is the exclusive cash deposit platform for one of the largest financial advice businesses in the UK.

Reporting to the CEO, the Chief Operating Officer is responsible for planning, directing and overseeing all operational processes, initiatives and goals. You will execute long and short-term plans and directives by implementing judgement, vision, management, and leadership. You will support organisational growth and also help lead the company’s technological development.

As a Chief Operating Officer, your duties will be to:
  • Take responsibility for all operational procedures both internally and externally
  • Facilitate the generation of MI across the business to help assist in future strategy and improvements to processes and systems
  • Oversee the client onboarding process, ensuring compliance with AML/KYC procedures
  • Manage daily audit and reconciliation procedures including control, risk management and reporting
  • Lead Client service procedures, including KPIs, SLA, quality assurance
  • Review daily account management and payments processes
  • Manage and motivate staff, help in the recruitment of skilled talent and oversee staff training
  • Promote communication between colleagues for the benefit of information flow
  • Help direct the company’s resources for future growth and strategically plan for resource allocation and investments
  • Take the lead on internal projects, embracing new technologies and communication systems
  • Manage relationships with key suppliers including contract negotiation
  • Take responsibility for facilities management
To be a successful Chief Operating Officer you will have the following skills and experience:
  • A commercially savvy and experienced leader with significant experience of running operations teams including payments
  • A proven track record of identifying and solving operational problems in a high growth business
  • Highly organised, a critical thinker and problem solver, you will be precise in your approach and demonstrate an ability to see tasks and projects through to completion
  • Emotionally intelligent, you will be pro-active with a positive and challenging style
  • Able to work in a fast-paced, entrepreneurial environment, you will be able to prioritise demands on your time
  • Experience of working at board level
  • BSc/BA in Business Administration or a relevant field; MSc/MBA is a plus
In return, the Chief Operating Officer will receive a salary up to £120,000 and equity participation.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third partys details should you wish.

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