Customer Service Administrator

Posted 2 days ago by Julie Rose Recruitment
Location Bromley Job Type Full Time - Permanent
Salary £19k - 22k per year Sector Financial Services, Insurance
Reference JRRL84

Customer Service Administrator 

Location: Bromley

Salary:  £19,000 – £22,000 per annum

Hours:  You will be required to work Monday to Friday (no weekends), 35 hours per week between 8:30am and 5:15pm.


Julie Rose Recruitment is looking to recruit a Customer Service Administrator for a financial services client, based in the heart of Bromley.

You will be working in a highly regulated FCA environment where Treating Customers Fairly is high priority.  You will receive excellent training on the product and be awarded with good company benefits.

Key Responsibilities & Duties for the Customer Service Administrator:

  • Liaise with Customers, Financial Advisers, external Underwriters and Providers
  • Maintain and update Customer records
  • Respond to Customer’s correspondence and telephone enquires
  • Process and reconcile Customer payments
  • Set up, manage and alter payment instructions 
  • Verify and process new applications
  • Administer retirement options and benefits 
  • Manage and process contractual changes, options and benefits 
  • Assess and manage claim applications
  • Excellent telephone manner and customer service skills
  • Strong written and oral communication skills
  • Good organisation skills and ability to prioritise to meet business deadlines
  • Strong attention to detail
  • Previous experience in a financial background would be advantageous but not essential

Knowledge, Skills & Experience for the Customer Service Administrator:

Bring your excellent customer service skills to this company and you will enjoy the benefits of working within a friendly and professional team and rewarded with excellent company benefits.

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Julie Rose Recruitment


Julie Rose Recruitment provides an efficient and reliable recruitment service. Based in Bromley, Kent, we supply permanent, temporary and contract staff of the highest calibre, as well as providing...

Live Jobs: 64 - View all Jobs
Sector Specialisms: Accountancy, Admin/Secretarial, Call Centre, Customer Service, Financial Services, Human Resources
Office Location: Rutland House, 44 Masons Hill, Bromley, Kent BR2 9JG
Phone Number: 0800 779 7673