Customer Service Co-ordinator

Posted about 18 hours ago by Forces Recruitment Solutions Group Ltd (Head Office)
Location West Bromwich Job Type Full Time - Permanent
Salary £16k - 22.5k per year + Company Benefits Package Sector Customer Service
Reference EB6213

EB6213     Customer Service Co-ordinator

Salary:          £16,000 to 22,500 Circa

Location:      West Bromwich, West Midlands

Position:       Permanent

Hours:          36.25 hour week, 25 days holiday (plus all UK bank holidays)

Benefits:       Free Life Assurance Cover and Paid Sick Scheme (both after a qualifying

period), Access to a Stakeholder Pension Scheme, a voluntary employee medical cash benefit plan.

Our Client who is one of the Leading UK Chemical manufacturer of intermediates is now looking to recruit a Customer Service Co-ordinator in the Customer Service Department and will be responsible for contract review, order entry, preparation of shipping documentation and dealing with our global based customers by email and telephone.

This Customer Service Co-ordinator will be required to attend meetings to discuss orders with production to keep customers updated.   Preparing quotations, dealing with customer queries, general administration, filing, scanning and occasionally standing in on reception when needed. 

This Customer Service Co-ordinator will receive, enter and co-ordinate customer’s orders and provide a high level of Customer Service across the business working to ISO 9001.

Experience / Qualifications:

  • Hands on person with a minimum of 2 years’ experience in the export and shipping industry.
  • GCSE in Math’s and English, a qualification in the shipment of dangerous goods would be an advantage.
  • Good keyboard skills, a knowledge of 'Sage' and 'Microsoft Office software'.

Interested applicants in this Workshop Engineers role, will be expected to complete and return by email a simple application form to which CVs must be pasted.


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Forces Recruitment Solutions Group Ltd (Head Office)


Forces Recruitment Solutions Group is the original and leading recruitment consultancy for ex-military personnel from the Army, Navy, RAF and Royal Marines. Established in 2001, FRS has helped thou...

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