Field Maintenance Engineer

Posted 5 days ago by Forces Recruitment Solutions Group Ltd (Head Office)
Location Basingstoke Job Type Full Time - Permanent
Salary £22k per year Sector Healthcare

Job Title: Field Maintenance Engineer

Salary: £22,000

Location: Basingstoke

Job type: Permanent

Vacancy Reference: HQ5891

A pioneering provider of home technology solutions for millions of older people, or those with complex health needs, is looking for a field maintenance engineer. The field maintenance engineer will maintain equipment such as smoke alarms, CCTV and assisted living equipment to a high degree of professionalism. The field maintenance engineer will possess excellent interpersonal and customer relationship skills. Your territory will be covering the Basingstoke area and you will work standard hours, Monday to Friday. This is a great opportunity to work for a market leader in the use of technology to enhance the quality of care of peoples’ lives. 

Key Responsibilities:

  • Carry out preventative maintenance checks on Telecare equipment
  • Smoke detector cleaning and battery replacements and preventative maintenance checks to products/systems to ensure that issues are pro-actively averted
  • Repair and maintain existing equipment and systems across a range of products
  • Undertake simple installation of individual pieces of equipment to company standards
  • Meet or exceed targets for productivity, quality, first fix rate, stock control and attendance
  • Identify customer satisfaction issues and participate in their resolution and future prevention
  • Demonstrate co-operation and flexibility in meeting the demands of customers
  • Be a highly motivated team member promoting a world class service provider culture
  • To ensure paperwork is clear, concise and on time
  • Endeavour to create new business and sustain existing business

Knowledge, skills and qualifications - essential:

  • Proven problem solving and analytical skills
  • Customer focus
  • Effective communication and motivational skills
  • Proven performance orientation
  • Knowledge of Health & Safety issues relating to electrical & installation work
  • Effective time management & planning skills
  • A flexible attitude
  • Clean & tidy worker
  • Full Driving licence

Knowledge, skills and qualifications - preferred:

  • City & Guilds or similar in basic electrical installations work and associated safe systems of work (e.g. 16/17th edition regulations, safety passports etc.)
  • Basic telephone wiring knowledge
  • Basic understanding of system architecture of intercom based communication, access control, CCTV, Telecare, Fire Alarm or Intruder systems and their installation or modification

Person Specification:

You will be able to analyse and solve technical issues and show flexibility in undertaking a range of basic duties. As a team player, you will be motivated towards achieving both company and personal goals. You will be alert to customer dissatisfaction issues and opportunities for business development.


  • Life Insurance
  • Scottish Widows Pension
    • 25 days leave plus bank holidays (plus ability to buy up to three days extra)

Salary: £22,000

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Forces Recruitment Solutions Group Ltd (Head Office)


Forces Recruitment Solutions Group is the original and leading recruitment consultancy for ex-military personnel from the Army, Navy, RAF and Royal Marines. Established in 2001, FRS has helped thou...

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