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Field Service Engineer

Posted 8 days ago by Forces Recruitment Services Ltd (Head Office)
Location United Kingdom Job Type Full Time - Permanent
Salary £23.5k - 25k per year + OTE £30,000 Sector Healthcare

Job Title: Field Service Engineer

Salary: £23,500-£25,000 (OTE £30,000)

Location: Crawley

Job type: Permanent

Vacancy Reference: HQ5832

A field service engineer is needed by a worldwide solutions provider that ensures older people, or those with complex health needs, live more independently with an enhanced quality of life. The field service engineer will be part of an expanding team installing, repairing and carrying out preventative maintenance on a range of Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection and Call Systems. There is an additional on call allowance and overtime so that an engineer can expect to earn more than the base salary advertised.

Applications from ex-military personnel (British Army, Royal Air Force, Royal Navy and Royal Marines) are strongly encouraged.

Key Responsibilities:

  • Repair and maintain equipment and systems
  • Perform first line repairs and preventative maintenance checks
  • Provide technical assistance and training to other team members and customers
  • Undertake and assist with installation activities, site visits / commissioning / surveys etc.
  • Identify and resolve issues impacting upon customer satisfaction
  • Commission new installations prior to hand-over
  • Have an in-depth knowledge of all core products
  • Achieve and exceed productivity and performance targets and KPIs
  • Promote the company as a world class service provider

Knowledge, skills and qualifications - essential:

  • A basic understanding of Electrical and Electronic systems/principles
  • Problem solving and analytical skills
  • Effective communication skills
  • Excellent time management and planning skills
  • Good IT skills
  • Sound knowledge of Health & Safety issues
  • Full driving licence

Knowledge, skills and qualifications - desirable:

  • Some experience of repairing any of the following: Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection, Nurse Call, etc.
  • A pass at ONC level, equivalent NVQ Level 2 or 3 or alternative in a technical discipline (Electrical or Electronic Engineering)
  • Ability to work at heights or in confined dusty spaces
  • Experience of working with KPI’s, performance measures, SLA’s or similar
  • Experience of working with the elderly or vulnerable
  • Some knowledge of networks and IP based systems

Person Specification:

You should be smart and tidy in appearance with a good health record and a flexible approach to work. In addition, you will be someone who is able to demonstrate a customer first attitude. You will be willing to undertake training as required and will agree to undertake a CRB check.

Benefits:

  • Life Insurance
  • Scottish Widows Pension
    • 25 days leave plus bank holidays (plus ability to buy up to three days extra)

Salary: £23,500-£25,000 (OTE £30,000)

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Forces Recruitment Services Ltd (Head Office)

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http://www.forcesrecruitment.co.uk

Forces Recruitment Services is the original and leading recruitment consultancy for ex-military personnel from the Army, Navy, RAF and Royal Marines. Established in 2001, FRS has helped thousands o...

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