Field Service Engineer -Rochester (Forklifts)

Posted 10 days ago by Forces Recruitment Services Ltd (Head Office)
Location Rochester Job Type Full Time - Permanent
Salary £25k - 26k per year + company van, overtime Sector Engineering, Industrial, Mechanical
Reference EB4118

Field Service Engineer (Forklifts)


Monday to Friday 08.00am - 16.30pm with 30 minutes for lunch

Overtime but not guaranteed, Pension, Life Assurance, Company Van and Fuel Card

Our Client is offering an opportunity for an Experienced Field Service Engineer to join a leading Material Handling equipment provider across the UK,.

The Field Service Engineer will receive a competitive salary with various company benefits, plus overtime is available but not guaranteed.

The Field Service Engineer will have experience working on all aspects of electrical, mechancial, engineering, hydraulics and pneumatics. The Field Service Engineer will need experience of carrying out maintenance, fault finding and diagnosis all types of lift trucks.

Applications from Ex-Military personnel are strongly encouraged

Key Responsibilities

Proceed to customer premises as advised, report to the customers contact, locate equipment diagnose fault, once the fault has been diagnosed inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the Customer, ensuring that the machine is left operating in a safe condition and that the work has been carried out to the customers satisfaction.

To carry out routine maintenance as directed ensuring all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally with the customer. 

To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or other work that may be required following a service or repair, to obtain a valid purchase order number where necessary authorising such a repair. It may be necessary to provide verbal estimates in conjunction with the Service Manager/ Supervisor.

To Keep non -recoverable and unnecessary travel time to a minimum by

Liaising and communicating with Service Control Department. Proactively participating in planning workload

Establishing / maintaing appropriate level of van stock/tooling (in conjunction with the Service Supervisor and/ or any other Manager

To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required to enable parts to be obtained accurately and in a timely manner

To work mostly without supervision by using your own initiative, in a safe manner as laid down by the Health & Safety at Work Act, advising your manager if you need assistance.


Qualification and Experience

A minimum NVQ Level 2 or equivalent in engineering

A strong mechanical knowledge in a heavy plant background i.e powered access excavators or forklifts

Must be competent in electro/ hydraulic systems

Experience in fault finding / diagnostics

Must be able to communicate professionally as you will be working closely with customers and colleagues.

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Forces Recruitment Services Ltd (Head Office)


Forces Recruitment Services is the original and leading recruitment consultancy for ex-military personnel from the Army, Navy, RAF and Royal Marines. Established in 2001, FRS has helped thousands o...

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