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Service Coordinator

Posted 14 days ago by Exact Sourcing
Location Newmarket Job Type Full Time - Permanent
Salary £23000 - £25000 per annum Sector Admin/Secretarial
Reference SC/CMCM
Do you enjoy diagnosing and resolving issues?  Have you got experience of working as a Field Service Engineer or have you worked in a role that involved supporting service engineers in the field?

A new opportunity has arisen for a Service Co-ordinator to join this global organisation to assist in assisting customers with any issues relating to their service and or product purchases.  Based locally in Newmarket you will be providing administrative and 1st line support for the organisation with all of their UK enquiries whilst working in a tight knit team.

You will be hands on in your approach to work and someone that enjoys offering a seamless service across the board to support the internal and external sales teams in this growing organisation.  If you are looking to work as part of a team that would contribute to the overall success of an organisation, then this opportunity could be for you.

As the Service Coordinator you will be responsible for:
  • Managing emails and calls into the office in regard to installs, service and maintenance
  • Ensuring effective communication with all departments
  • Adding and processing service and install requests
  • Arranging Engineers to go on site to customers
  • Ensuring all paperwork is completed in a timely manner
  • Liaising with customers and the Sales Team on a daily basis
As the Service Coordinator you will have:
  • A background in electronics support and service
  • Excellent communication skills
  • Great organisation skills and attention to detail
  • Experience of working to tight deadlines
  • Good use of Microsoft Office Word and Excel
  • A passion for offering great customer service
If you think the Service Coordinator role is for you please contact us on 01223 919 409 or email jobs@exactsourcing.com.

By applying for this Service Coordinator role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.


We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.


Exact Sourcing is an equal opportunities employment agency.

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At Exact Sourcing we consider each of our clients to be unique and ensure that once we have established what they are looking for we carefully go about a selection process only submitting the most ...

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Sector Specialisms: Admin/Secretarial, Advertising, Automotive, Customer Service, IT, IT Sales, Languages, Logistics, Marketing, Media, PR/Public Relations, Sales, Scientific
Office Location: St John's Innovation Centre
Cowley Road, Cambridge, Cambridgeshire, CB4 0WS
Phone Number: 01223 421446