Service Administrator

Posted 4 months ago by Arden Personnel
Location Alcester Job Type Full Time - Permanent
Salary £18k - 19k per year Sector Admin/Secretarial

Service Advisor (Engineering)

Alcester • up to £19k per annum DOE • Temp to Perm • Immediate Start •
Exciting new opportunity to join a well-established company in Alcester.

Day to day duties 

  • Utilising and updating of the CRM system on a daily basis ensuring the data is clear and correct.
  • Ensuring that all jobs are scheduled as per customer requirements on time.
  • Ensuring all engineers have jobs allocated each day to the system.
  • Communicating with customers, engineers and team.
  • Providing support for the all engineers with part and job requirements.
  • Organising parts go out to site for works to be completed.
  • Resolving customer complaints effectively.
  • Providing support for customers with updates on breakdown/repairs and servicing.
  • Conducting calls to existing & new customers to generate potential part/service/machine leads.
  • Providing customers with an excellent level of customer service.

The Successful Applicant 
To be considered for this Service Advisor role you will need to;

  • Experience working within a similar role.
  • Customer service skills.
  • Flexible approach
  • Professional approach
  • Own transport due to location
  • Sales experience would be advantageous

What’s on Offer:
As a Service Advisor you will receive:

  • A position with an immediate start
  • Up to 19k per annum salary
  • Hours or work: Mon – Thurs 8.00 am – 5.00 pm. Friday 8.00 am – 2.30 pm
  • 20 days annual leave, plus Bank Holidays
  • A chance to earn commissions & department bonuses

Apply for this role
To apply for this Service Advisor role go to our Arden Personnel website Job reference NM-1642

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Arden Personnel


Welcome to Arden Personnel a specialist independent recruitment consultancy. We provide both temporary and permanent staff throughout the regions of Warwickshire, Worcestershire and South Birmingha...

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Office Location: 4 Arden Court, Arden Road, Alcester, Warwickshire B49 6HN
Phone Number: 01789 532220