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Telesales Executive

Posted about 1 month ago by 1st Stop Recruitment
Location Cambridge Job Type Full Time - Permanent
Salary £20k per year + Uncapped Commission Sector Digital Marketing, Marketing, Sales

A fantastic opportunity has arisen to join a vibrant, friendly and very socialable client of ours as a Telesales Executive

Overview of role

  • The day-to-day activities of account executives are 90% calling on our Clients’ accounts to make cold, but relevant, offerings of sales-meetings, on behalf of our clients’ sales team to then “close the deal”;  We call to ask qualifying questions (The business need,  budget, timescale of project go-ahead – who is involved etc) and if all those are as needed, a meeting generally follows.
  • The KPI is set at 80-100 calls per day; 15 Decision Maker Calls should lead to 1-2 meetings per day; actual average talk-time (time spent engaged on the calls is 2 hours per day)
  • Conduct telemarketing calls to the required standard of accuracy and professionalism – checking spelling of contact details, ensuring email addresses are correct narrative notes are grammatically correct and the content is spelled and punctuated properly.
  • We meet realistic targets, maintain Service Levels and ensure Key Performance Indicators are met.
  • Keep the telemarketing databases, used for Client accounts, up-to-date and GDPR-Compliant
  • Contribute to the smooth running of Prospect Research through a flexible approach to work, duties and hours required

Specific job role

  • Understand and absorb information about Clients, their products and services and how telemarketing fits with their sales strategy
  • Have a mature and professional attitude so our Clients feel that our staff are a credible ambassador for their company, and indeed are viewed as a part of their sales function.
  • Generate quality leads and appointments that provide genuine opportunities for our Clients to win business from, and in-line with the criteria set by the Client
  • Have 'intelligent’ telemarketing skills, including being able to identify new opportunities and take appropriate action if the campaign is not going to plan.
  • Continuously improve own telemarketing performance, and keep up to date with all Account details
  • Effectively manage call-backs and pipelines
  • Ability to listen and absorb information that will influence the outcome of the call
  • Develop personal strategies to ensure that all tasks are completed in a methodical and accurate manner, in line with any deadlines set
  • We take responsibility for achieving the targets – so we want someone who takes ownership of the Client calls and outcomes. 
  • Take responsibility for monitoring other members of staff when they work on “their” Accounts, including giving feedback and monitoring call rates and results to achieve maximum productivity
  • Work at the necessary pace to achieve daily targets on all telemarketing projects
  • Accurately input, access, manipulate and report on data in Prospect Research and Client CRM systems
  • Provide clear and accurate written call notes from all Client calls
  • Ensure that account administration is carried out effectively, accurately and in a consistently organised manner


The office is also home to 3 lovely Jack Russell Terriers!!! So please do not apply if you are allergic! As well as a very competitive basic salary, they offer a fantastic uncapped commission scheme and a bonus that is paid yearly in Decembers salary, which means overall an OTE of £24,000.00!

Occasional days of fun as well! Including lunches/buffets/BBQ's and company nights out! 20 days holiday plus bank holiday!

Working hours of 9:00 - 17:30 Monday - Friday 

 

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1st Stop Recruitment

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http://www.1ststoprecruitment.co.uk

1st Stop Recruitment...Provider of a modern and dynamic recruitment service. 1st Stop Recruitment offer a modern and dynamic recruitment service to both Client and Candidate. Established since 2000...

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Sector Specialisms: Accountancy, Admin/Secretarial, Advertising, Archives, Banking, Construction / Architecture, Customer Service, Driving, Electrical, Electronics, Engineering, Events, Facilities, Health and Safety, Hospitality, Human Resources, Industrial, Information Management, Insurance, Interim Management, Legal, Logistics, Market Research, Marketing, Mechanical, Payroll, Pharmaceutical, Procurement, Project Management, PR/Public Relations, Sales, SAP, Scientific, Shipping, Supply Chain, Technical, Training, Warehousing
Office Location: 6 Jubilee Walk, Haverhill, Suffolk, CB9 8DA
Phone Number: 01440 763021